The Gambling Commission has published its response to its Remote Gambling and Software Technical Standards (RTS) Consultation from last October, which outlines for operators, new and upcoming requirements which will be included in the revised RTS, to be published separately at the end of this month.
Some key areas of changes include:
– Gambling and account history and net deposits
– Display of Commission licensed status
– Restricted display device
– Live RTP monitoring
– Play-for-fun games
Whilst the requirements are not unreasonable, larger operators may find the scale of implementation challenging. Please see the table below for the timescale of implementation.
In respect of gambling account history, consumers must have immediate access to 3 months’ history without having to contact the operator, with a minimum of 12 months available upon request. Operators have the option to show lifetime net deposits immediately or to start keeping record from 1 April 2018 and on a 12 months ongoing basis from that date.
Implementation Timetable of Requirements: