Complaints Procedure
Harris Hagan is committed to providing high quality legal advice and client care. If something goes wrong, or you are unhappy with any aspect of our service, please tell us about it as soon as possible. We are committed to resolving any problems with you swiftly and to continually improve our standards.
You should first contact the person with whom you are normally dealing on a day-to-day basis, and thereafter the responsible partner (whose name will have been notified to you at the outset of the matter).
If you are unhappy about any aspect of the service you have received from Harris Hagan, please contact:
John Hagan
Managing Partner
020 7002 7638
[email protected]
Bahar Alaeddini
Partner
020 7002 7643
[email protected]
If you are not satisfied with the outcome of your complaint, you have the right to complain to the Legal Ombudsman:
www.legalombudsman.org.uk
0300 555 0333
[email protected]
In certain circumstances, you may also complain to our regulator, the Solicitors Regulation Authority:
0370 606 2555
Last updated 28 January 2020